Privacy Policy

Here is our privacy policy for the use of our website. This document is part of our general commitment to GDPR (General Data Protection Regulation).

Scope of the policy:

During your visit to our website, we gather data from you that may constitute personal data. This policy aims to inform you, in a transparent manner, on how and why we collect and use your data.

How and why we collect data:

We may collect information about you in several ways and at different times when you are on our site. Automatically from your browser and device, or following a voluntary action from you such as filling an online form.

Cookies: A cookie is a small text file placed onto your computer or electronic device when you access our website. For further information, please refer to our Cookies policy below.
Web Forms: We collect data when you get in touch with our team by filling out a web form.

The data gathered in the online forms are recorded in an electronic file managed by our DPO (Data Protection Officer). You can contact our DPO by email at manager@badermedical.com

What data we collect:

We collect different categories of data from you:

Information on your use of the website (e.g., pages viewed).
Technical connection information such as IP address, web browser used.
Contact details via web forms, including name and email.

Why we collect your data:

We gather data from you to:

Enhance your user experience and improve website performance.
Maintain the site at the highest possible security level.
Communicate with you in the context of a future business relationship.
Send you technical or marketing communications if you have agreed to it.

Sharing or transfer of your data:

We do not share your data except with third parties, such as Google Analytics, which places cookies on our website. We will not, under any circumstances, sell or trade your personal information.

How long we retain your data:

We retain your personal data only for as long as it is necessary to fulfil the purposes outlined in this policy or as required by law. Specifically:

Website usage data: Retained for up to 12 months.
Contact details: Retained for the duration of our interaction or business relationship and for up to 24 months thereafter unless you request deletion earlier.

Once the retention period expires, your data will be securely deleted or anonymised.

Feedback and Complaints:

We are committed to providing the best experience possible and welcome your feedback. If you have any complaints or concerns regarding the use of your personal data or any aspect of our privacy policy, please reach out to email: manager@badermedical.com

We take all feedback seriously and will respond to your concerns within 30 days.

Contact us:

You can contact our DPO by email at manager@badermedical.com if you have any questions regarding this website privacy policy. You can access your data and request a copy. You can also ask to remove any information you believe is inaccurate.