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Terms & Conditions

The terms and conditions outlined below detail the guidelines under which
Bader Medical Institute of London provides its services.
Please ensure you read and fully understand them before booking any treatment.

Please note: Bader Medical Institute of London is a trading name of EVAMED UK LTD.

1. Surgical appointments

1.1 Booking and payment

If the Procedure is scheduled within the next 60 days, full payment is required to secure the slot.
If the surgery is more than 60 days away, the patient can secure the slot with a 50% deposit.
The remaining balance will be due 60 days prior to the surgery date.
Failure to meet the payment deadline may result in additional charges or loss of the reserved surgical slot.

1.2 Cancellation by the patient

Cancellations should be received via email: admin@badermedical.com

  • Over 30 business days prior: 30% cancellation fee of the total Procedure cost.
  • Between 30 and 15 business days prior: 50% cancellation fee of the total Procedure cost.
  • 14 business days or less: Full procedure fee is chargeable.

Refunds (minus applicable fees) will be processed within 28 business days.
No-show or failure to notify: No refund will be issued.

1.3 Additional fees

If notification is received at least 3 days prior to surgery, no additional fees will apply.
Otherwise, an administration fee of £750 will apply.
Refunds will be processed within 28 business days.

1.4 Cancellation Due to Medical Grounds

No cancellation fee will apply if supported by an official medical certificate.
Self-diagnosis kits or home test results will not be accepted.

1.5 Cancellation by the Clinic

The clinic reserves the right to cancel a Procedure if the balance has not been paid by the due date.
No expenses will be reimbursed by the Clinic.

1.6 Payment Details

All payments and refunds are made by EVAMED UK LTD, trading as Bader Medical Institute of London.

Banking Details:

Beneficiary Bank: HSBC Bank
Account Number: 81800043
IBAN: GB59HBUK40041081800043
SWIFT Code/BIC: HBUKGB4106Y
Sort Code: 40-04-10
Account Holder: EVAMED UK LTD
Payment Reference: [Your Full Name]

1.7 Consultation Policy

If you cannot attend, please call us on 020 3149 9147 or email reception@badermedical.com as soon as possible.

Cancellations must be made at least 48 hours in advance to avoid a £150 no-show fee.

Important information about your appointment:

    • Please bring a valid form of ID (passport or driving licence).
    • Our clinic is located on the 4th floor, Suite 19. Access is available via lift or stairs. Please let us know in advance if you require wheelchair access.
    • Please arrive on time. Late arrivals may result in reduced consultation or treatment time.
    • Children under the age of 16 are not permitted in the clinic due to our insurance policy.
    • All refunds are processed within 28 working days from the date notice of cancellation is received.

 

2. POSTPONEMENT

2.1 Postponement by the patient

A procedure may be postponed for up to 24 months if due to pregnancy,
or up to 12 months for other medical/non-medical reasons, provided fees are paid.
Postponements must be sent via email: admin@badermedical.com

Unless waived, patients have a 14-day cooling off period after consultation.
If waived, no fees are refundable.

2.2 Postponement of Procedure by the Clinic

The Clinic may change the date/venue due to circumstances beyond control.
A new date will be offered within 8 weeks, or alternative dates within 12 months.
If rescheduling is not possible, a refund may be given.

3. Credit Card Details, Deposits, and Payments

We accept Visa, MasterCard, cash, and bank transfers.
All appointments require non-refundable pre-payment unless agreed otherwise.

4. Treatment Packages

Packages must be paid in full before the first session.
Refunds are calculated based on full list price of treatments received.
Products are non-refundable. Refunds within 30 business days.

5. Treatment suitability

Patients are assessed before booking.
If unsuitable, you will only be charged for the consultation and doctor’s time.

6. Liability

The Clinic is not liable for economic or consequential losses.
Patients must disclose full medical history and follow aftercare instructions.
Failure to do so may affect results, for which the Clinic is not responsible.

7. Your right to complain

Complaints may be made by phone or email:
reception@badermedical.com.
Assistance will be provided to ensure proper handling.